Helili Chat Privacy Policy
Effective Date:2026/07/27
Helili Chat (“we”, “us”, “our”, or “Helili Chat”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use the Helili Chat mobile application, related websites, products, and services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
If you do not agree with this Privacy Policy, please do not use the Services.
Helili Chat is the provider of the Services described in this Privacy Policy.If you have any questions regarding this Privacy Policy, please contact us:
Email：helilichat.official@gmail.com
We collect information necessary to provide, maintain, improve, and secure our Services.
The types of information we collect include:
2.1 Information You Provide Directly
Account Information
When you register or use Helili Chat, we may collect:
We use this information to:
2.2 Profile and Public Information
You may choose to provide additional information, including:
Some profile information may be visible to other users depending on your settings and platform functions.
2.3 User-Generated Content
When you use social features, we may collect content you create, upload, or share, including:
Such information is used to:
2.4 Transaction and Payment Information
When you purchase virtual currency, virtual gifts, memberships, or other digital products, we may collect information related to:
Payment processing may be handled by third-party payment providers, including:
We do not directly collect or store your complete payment card information processed by these third-party payment platforms.
When you use Helili Chat, we may automatically collect certain technical and usage information.
This may include:
3.1 Device and Technical Information
Including:
We use this information to:
3.2 Usage Information
We may collect information regarding your use of the Services, including:
This helps us understand how users interact with the Services and improve functionality.
3.3 Location Information
If you enable location permissions, we may collect approximate location information provided by your device.
We use location information for:
You may disable location permissions through your device settings.
We may use cookies, SDKs, and similar technologies to:
Certain third-party service providers integrated into Helili Chat may also use similar technologies according to their own privacy policies.
To provide certain functions, Helili Chat may integrate third-party services.
Currently integrated services include:
5.1 Google Sign-In
Purpose:
Provider: Google LLC
5.2 Apple App Store / Google Play Payment
Purpose:
Payment information is processed according to Apple and Google policies.
We may use collected information for:
Providing and Operating Services
Including:
Improving Services
Including:
Security and Compliance
Including:
Communication
Including:
We do not sell your personal information.
We may disclose information in the following situations:
7.1 With Service Providers
We may share information with trusted third-party service providers who help us operate the Services, including:
Such providers may only process information necessary to provide services.
7.2 With Other Users
Certain information may become publicly available depending on your use of the Services, including:
Please consider carefully before sharing information publicly.
7.3 Legal Requirements
We may disclose information when required by:
7.4 Business Transfers
If Helili Chat undergoes:
your information may be transferred as part of such transaction.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
Our security measures may include:
However, please understand that no method of transmission or storage over the Internet can be guaranteed to be completely secure.
Therefore, while we strive to protect your personal information, we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to:
When your information is no longer necessary, we will take reasonable steps to delete or anonymize it, unless retention is required by applicable laws or regulations.
Depending on applicable laws in your country or region, you may have certain rights regarding your personal information, including:
10.1 Access
You may request information about the personal information we hold about you.
10.2 Correction
You may request correction of inaccurate or incomplete information.
10.3 Deletion
You may request deletion of your personal information, subject to applicable legal requirements.
10.4 Withdrawal of Consent
Where processing is based on your consent, you may withdraw your consent by contacting us or adjusting relevant settings.
10.5 Account Management
You may manage certain account information through the Services.
To exercise your rights, please contact us:
Email：helilichat.official@gmail.com
We may verify your identity before processing your request.
Helili Chat provides users with the ability to delete their accounts.
You may request account deletion through:
Settings → Account Deletion
After submitting a deletion request:
Please note that deletion of your account does not necessarily remove information that:
Helili Chat is committed to protecting children and preventing misuse of the Services.
The Services are not intended for children who are below the minimum age required under applicable laws.
We do not knowingly collect personal information from children who are not legally permitted to use the Services.
If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete such information and restrict the related account.
Users are prohibited from:
Helili Chat may use technical measures and manual review processes to detect and remove such content.
If you believe there is any child safety issue, please contact us:
Email:helilichat.official@gmail.com
To maintain a safe community environment, Helili Chat may review content and user activities.
We may use:
We may review or process information for purposes including:
If content violates our policies or applicable laws, we may:
Because Helili Chat provides services to users in multiple countries and regions, your personal information may be processed or transferred across borders.
Your information may be transferred to and processed in countries where:
We will take reasonable measures to protect your personal information in accordance with applicable laws.
The Services may contain links to third-party websites, applications, or services.
We are not responsible for:
We recommend reviewing the privacy policies of third-party services before providing personal information.
We may update this Privacy Policy from time to time.
When we make significant changes, we may notify you through:
The updated Privacy Policy will become effective when published unless otherwise stated.
Your continued use of the Services after updates means you accept the revised Privacy Policy.
If you have questions, requests, complaints, or concerns regarding this Privacy Policy or our privacy practices, please contact us:
Email：helilichat.official@gmail.com